Q. Ngingalithola isampula le-oda lemikhiqizo yegalofu?

A: Yebo, siyakwamukela uku-oda kwesampula ukuze sihlole futhi sihlole ikhwalithi.Singahlinzeka ngamasampula wamahhala angama-2-3.

Q2.Kuthiwani ngesikhathi sokuhola?

A: Isampula idinga izinsuku ezingu-5-10, isikhathi sokukhiqiza ngobuningi sidinga amasonto angu-3-6 ngenani le-oda elingaphezu kwalokho.

Q3.Ingabe unomkhawulo we-MOQ we-oda lemikhiqizo yegalofu?

A: I-MOQ ephansi, i-1pc yokuhlola isampula iyatholakala.

Q4.Uzithumela kanjani izimpahla futhi kuthatha isikhathi esingakanani ukufika?

A: Ngokuvamile sithumela nge-DHL, i-UPS, i-FedEx, i-OCS noma i-TNT.Ngokuvamile kuthatha izinsuku ezingu-3-15 ukufika.Ukuthunyelwa kwezindiza nolwandle nakho kuyakhethwa.

Q5.Ungaliqhuba kanjani i-oda lemikhiqizo yegalofu?

A: Okokuqala siyazazi izidingo zakho noma isicelo sakho.Okwesibili Sicaphuna ngokwezidingo zakho noma iziphakamiso zethu.Okwesithathu ikhasimende liqinisekisa amasampula kanye nediphozi yezindawo ukuze uthole i-oda elisemthethweni.Okwesine Sihlela ukukhiqizwa.

Q6.Ingabe KULUNGILE ukuphrinta ilogo yami emikhiqizweni yegalofu?

A: Yebo.Sicela usazise ngokusemthethweni ngaphambi kokukhiqizwa kwethu futhi uqinisekise umklamo kuqala ngokusekelwe kusampula yethu.

Q7.Indlela yokubhekana nephutha?

A: Okokuqala, imikhiqizo yethu ikhiqizwa ngesistimu yokulawula ikhwalithi eqinile futhi izinga elingalungile lizoba ngaphansi kuka-0.1%.Okwesibili, phakathi nenkathi yesiqinisekiso, sizothumela imikhiqizo yeGalofu emisha ene-oda elisha ngenani elincane.Ngemikhiqizo ye-batch enesici, sizoyilungisa futhi siyithumele kuwe noma singaxoxa ngesixazululo okuhlanganisa nokuphinda ushaye ucingo ngokuvumelana nesimo sangempela.